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More than Ticking Boxes: ComplianceMate’s IoT Platform Creates the Future of Food Safety

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p. 2 Introduction Food safety compliance is more than a matter of following the law. It can also be a serious matter of health, safety, and consumer confidence for a restaurant's customers. Since 2001, ComplianceMate has been working to make the HACCP compliance process smarter, easier, and more reassuring for restaurants and customers alike. Most restaurants use notebooks and clipboards for compliance checklists. ComplianceMate has been working to change that. Business Challenges: Food Safety Made Foolproof In restaurants all over the world, HAACP-compliance is the standard for reducing risk surrounding food safety. Compliance is critical, but in many cases, the tools are outdated, limited and open to mistakes. Not a single foodservice establishment is untouched by this concern, and the cost of failure is high. Customer illness caused by food and health code violations are unacceptable; even large chains are vulnerable to the damaging fallout of a health scare at one of their locations. ComplianceMate exists to stamp out that threat. The usual system in food establishments is some combination of signatures, timestamps, and checkboxes, testing at intervals to make sure that thousands of dollars of product are continuously stored and served at safe temperatures. But this system isn't bulletproof. Sometimes regular checks are missed or aren't performed thoroughly and correctly. As a result, oftentimes systems only provide the basic outlines of an underlying picture. ComplianceMate wanted to bring their customers a comprehensive solution that reduced human error, one that didn't rely solely on periodic time checks but instead provided automated and timely readings on their equipment. ComplianceMate's system would detect problems when they occurred, not on the next hour, and present that data in the cloud for monitoring and real-time action. These minutes make a critical difference. ComplianceMate also wanted this food safety system to be fully wireless, but industrial kitchens are particularly difficult for RF devices. Enclosed refrigerators, stainless steel surfaces, and lots of RF- scattering equipment is a challenge for wireless sensors. All those walls and metal surfaces make it difficult for most signals to reach their destinations without being deflected or absorbed. However, all the same, wireless was a must-have for ease of integration. The Company has used wireless solutions but has found that there was a need for a significant improvement in reliability to overcome the obstacles caused by kitchen design and technical limitations. Designing a complete IoT platform is an intense, multidisciplinary project and ComplianceMate saw a great benefit in reaching out to a partner for a third-party solution. ComplianceMate understood their customers and their challenges, and the enhanced value that improved back-of-house automation could bring to these busy environments. They had the insight to search for, identify, and leverage a partner's innovative hardware to solve their customers' unique problems.

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