26
Don't Forget the Importance of the Vendor or Supplier
One of the big challenges in designing a solution is the amount of testing required to
validate a particular surge-suppression scheme. Good tech support from a vendor can
lead to a solution much faster and minimize the amount of testing needed to validate it.
Knowledgeable and supportive vendors with product offerings that span the spectrum of
surge-protection technologies can do more, however. They will work with you to balance
the many engineering and cost considerations that go into a surge-suppression design.
There is always the risk of over- or under-designing a protection scheme. If you are willing
to share certain details of your design, the component vendor can provide accurate advice
about which technologies you should use and the trade-offs of different approaches to
your solution.
Today's reality is that more low-voltage control systems and sensors are integral to the
function of high-value and operationally critical equipment. Designers are learning that
effective surge-suppression components contribute to a positive and highly competitive
foundation of improved reliability and a longer service life in a range of industrial and
consumer products. A highly experienced and supportive vendor of surge-suppression
components can play a key role in the design of a successful product.
Don't Forget the Importance of the
Vendor or Supplier
"Technical support is
crucial in any field. For
manufacturers, it's a
chance to receive and
act on feedback from
those interacting with
their products. For
customers, it's a chance
to get real-time support
on the problems that
only the manufacturer
can tackle."
Sneha Gindodiya,
Powertrain DFM Engineer,
Lucid Motors
Chapter Five
